Terms & Conditions

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Acceptance of Terms

By accessing or using this website and any services provided by SimQTech LLC ("SimQTech," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this website or our services.

Services Provided

SimQTech provides information technology consulting, managed IT services, cybersecurity guidance, cloud services, audio/video (A/V) solutions, and related professional services. All services are provided subject to separate written agreements, statements of work, or service contracts where applicable.

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this site by any third party. Unauthorized use, including attempts to gain unauthorized access to systems or data, is strictly prohibited.

AI Assistant and Automated Tools

This website may include AI-powered tools designed to provide general information, basic guidance, and service-related assistance. These tools do not provide legal, financial, or advanced technical advice and do not replace professional consultation.

AI-Specific Disclosure Addendum

This website utilizes artificial intelligence ("AI") technologies, including automated assistants, to provide general information, service descriptions, and basic guidance related to SimQTech LLC’s offerings.

Purpose of AI Tools

  • Provide general information about SimQTech services
  • Answer common questions and offer basic troubleshooting guidance
  • Assist with service inquiries and lead intake
  • Improve user experience and response efficiency

Limitations of AI Responses

  • AI responses are informational only
  • They do not constitute professional, legal, financial, or cybersecurity advice
  • They do not replace consultation with a qualified SimQTech professional
  • Responses may be incomplete or generalized

No Automated Decision-Making

SimQTech does not use AI systems to make binding decisions regarding services, pricing, contracts, security actions, or client obligations without human review.

Human Oversight

All AI-generated interactions are subject to human oversight. SimQTech reserves the right to review, modify, or override AI responses to ensure accuracy, safety, and alignment with professional standards.

Data Handling & Privacy

Information shared through AI-powered tools may be logged or reviewed for quality assurance, service improvement, and follow-up purposes. Sensitive or confidential information should not be submitted through AI interactions.

Security & Acceptable Use

Users may not attempt to misuse, manipulate, or reverse engineer AI systems, or use them for unlawful or harmful purposes. SimQTech reserves the right to restrict or terminate access to AI features in cases of misuse.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SimQTech LLC or its licensors and is protected by applicable intellectual property laws.

Third-Party Links

This website may contain links to third-party websites. SimQTech is not responsible for the content, security, or privacy practices of those sites.

Disclaimers

All information on this website is provided on an "as is" and "as available" basis. SimQTech makes no warranties regarding accuracy, completeness, or availability of website content or services.

Limitation of Liability

To the fullest extent permitted by law, SimQTech LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of or inability to use this website or services.

Indemnification

You agree to indemnify and hold harmless SimQTech LLC, its officers, employees, and partners from any claims arising out of your use of this website or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina.

Changes to These Terms

SimQTech reserves the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Information

SimQTech LLC
Email: djones@simqtech.net
Website: https://www.simqtech.net

Effective Date: January 2025